TSRCDirect.com has been making telecom buying
easy, fast and cost-effective for almost three decades. Our
philosophy is simple – if you’re not ecstatic about your purchase, we’re not
satisfied. We operate our business based on three promises that we make to you:
Love It or Send It Back
At TSRCdirect.com, all sales are not
final! Our 30-day return policy ensures that
you can make an exchange for another item you wish to try, or simply return
the equipment for a refund…no questions asked…no reason required. We do
charge a restocking fee of 20% or $10 (whichever is greater) to cover the cost
of repackaging, restocking and administration. If
you’re not completely satisfied, we’re not satisfied. In the event that the
product you purchased is not compatible with your equipment, we’ll work with
you to find a suitable replacement or promptly provide a refund. If you
purchase another similar item to replace equipment you're returning, we may
also waive the restocking fee. If you’ve
never experienced TSRCDirect quality, we encourage you to try our equipment
for 30 days, with the assurance that you can return or exchange it.
One-Year Warranty and No-Wait Replacement Policy
We know you won’t be able to tell the
difference between our high-quality remanufactured equipment and a factory-new
item. Our manufacturing process is performed under the stringent TL9000 and
ISO 9001:2000 quality standards. If for some reason you experience a problem
within the first 90 days of your purchase, please contact us and we will
immediately ship a replacement item to you - no waiting. Within one year of
purchase, we will repair or replace your defective equipment at no cost to
you.
Outstanding Customer Service
Your shopping experience with TSRCdirect.com
will be a positive one! Our staff of over 200 super-qualified employees,
including sales support staffers, technicians and engineers are here to help!
It’s no wonder why a majority of the FORTUNE 500 choose TSRCDirect for their
voice and data networking equipment needs. When you work with our company, you
can be assured you will receive World Class Customer Service from a
knowledgeable team. You can choose to order online, or give us a call to speak
with a dedicated account manager. Allow our team to become a part of yours. We
realize how essential your voice and data equipment is to your business and we
believe your success is our success.
Free
ground shipping applies to orders over $250 shipping to lower 48 United States.
Your order is
guaranteed secure under the Yahoo! Secure Ordering System
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